Under the COVID-19 days, we are fine. It is a rural area with easy access to hospitals, the patients of COVID-19 in my area are fully traced.
In Japan, logistics are no problem, so far. I decided to stop accepting your new order, temporary. I decide to rebooting! We had served the order from repeat customers only. I guess it is the time to move forward.
As the second stage, I serve for new customers in Asia, and the repeat customers in other area.
Because the logistics in Japan are slower and the customs to exporting will be slower.
Japan Post does not accept the air parcels to many countries. It is because many countries are less working in the customs and logistics now, it takes really long to be delivered. Or probably this is the physical reason that there are actually less flights between here and yours. It is not our reason, thank you very much for your understanding, in advance.
The countries/ cities we start accept your order are below.
EMS & New customers — Please expect 2 weeks or more to be delivered.
- Hong Kong
- South Korea
EMS & Repeat customers — Please expect 4 weeks or more to be delivered.
Surface (Sea shipping ) & Repeat customers — Please expect 3 MONTHS or more to your country.
Situation is changing so quickly. Nobody knows what is happening in the next. This is the reason why I do not accept the orders from those who has not commerced with us yet. I need to communicate with you.
Also, the shipping method is always by EMS (excluding the States, Canada & Australia). There are no other choice to discount the shipping. Please expect it takes more than usual.
To the States, Canada & Australia, EMS is still suspended, due to the lack of supply of flights between Japan and your countries against the demand of the parcels, they accepts Sea Shippings, it will be treated as “Surface” as your country. When this Sea Shipping is accepted, please ask us. I have asked and seems it takes for 3 months or more to the States, Canada & Australia. It is tracked, but I don’t recommend to do that.
Obsession day for Albion is changed
For my convenience, I was used to go to buy and pick yours up on the weekend, the brands were Albion, Ignis, Cosme Decorte, and Cle de Peau Beaute. There were two sources, but recently one store is closed permanently. Another is in a mall, and it is active.
You may be able to guess that the mall is clouded in weekends. I changed my visiting is Monday or Tuesday, the mall is not quite clouded.
Do not worry for your placed order!
For those people who has ordered us and not shipped yet, we are going to do as soon as possible.
For those who has ordered us the pre-order/ limited products released on 20th of April. We have already obtained your products, and sending mails directly each other. So far, all the customers categorised in this section had chosen EMS when it is settle down. Please check your countries situation carefully.
Please keep washing your hands carefully. When you feel your hands are dried, and getting lough, please use hand creams, you do not need to import from Japan! And keep yourself on your house.
We tell you when we are able to accept your order.